MyChapterRoom Client Support

FAQ's 15

• Logging in for the First Time
• New User Tutorial video
• Resetting your Forgotten Password
• MCR Updates November 2021
• What should I send to my new members about MCR?

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Pro Tips 47

• Pro Tip: Inactive Achievements
• Pro Tip: Transitioning Officers: 2020 Edition
• Pro Tip: Survey Templates for Elections
• Pro Tip: Virtual Event Check-In
• Pro Tip: The difference between Scan In and self check-in

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Training 8

• MCR Learning Lab
• Incoming Leader Training 2025
• Interactive Webinar
• Advisor Lunch & Learn 2023
• MCR Incoming Leader Workshop 2023

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MCReflections 29

• MCReflections December 2022
• MCReflections November 2022
• MCReflections October 2022
• MCReflections September 2022
• MCReflections August 2022

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Terms & Policies 3

• Privacy Policy
• Terms of Service
• Suggestions on making a smooth transition to MCR

A∑T Admin FAQ's 9

• A∑T - How to Change Chapter Leadership
• A∑T - Membership Status Changes
• A∑T - How to Report New Members in MCR
• A∑T - New Member Account Activation and Validation
• A∑T - How to Confirm a New Member Class in Officer Portal

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A∑T Member FAQ's 2

• A∑T - New Member Account Activation and Validation
• A∑T - How do I pay my BillHighway account?

Engage: Website 0

Engage: Mobile App 3

• App: Checking into Events with QR Code / Scanning
• App: Self Check-In
• Finding Achievements on Mobile App

Engage: Leadership & Administration 32

• Managing Event Attendance/QR Code Scanning
• Managing/Editing Attendance after an Event on Website
• Achievement Queue
• Excuses Queue
• Creating Reoccurring Events

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Engage 7

• Submitting an Excuse
• Events Overview
• Linking MCR events to external calendar. (ICS)
• How to Answer an RSVP Event
• Creating a Personal/Private Event

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Connect: Leadership & Administration 7

• Custom Reports
• Who's in my Class - E-Board & Admin Access
• MCR Groups: How do I audit them?
• Sharing a Custom Report with Chapter Members
• Member Spotlight

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Connect: General 7

• Roster
• Creating Groups
• Reports
• Geo Lookup
• How do I know who my leaders are?

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Communicate: Leadership & Administration 20

• What is a Form?
• Sign-Up Sheets
• Creating a Sign-Up Sheet
• Creating & Editing Forms
• Removing a Member from a Sign Up Sheet

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Communicate: General 18

• Starred Messages
• MCR Mails
• Sending Mail
• Drafting Messages & Using Drafts
• Read Receipts in MCR Mail

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Collaborate: Website 3

• Important Documents to be shared with your membership
• Projects Overview
• Archiving Projects

Collaborate: Mobile App 0

Collaborate: Admin & Leadership 3

• Creating Folders & Adding Files
• Using Projects for Leader Transition
• Collaborate Member Access Permissions

Collaborate 0

Finances: General Members 1

• Paying your Chapter Dues

Finances: Leadership 1

• My Budgets

Finances: Admin/Finance 8

• Sending your MCR payment through BillHighway via ACH (AXΩ)
• Sending your MCR payment through BillHighway via ACH (Not AXΩ)
• Admin & Finance Updating Budgets
• Updating Budgets at Beginning of a Fiscal Year
• Potential Fines Queue

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Finances 1

• Where do I find our chapter invoice?

Resources: Website 1

• Resources FAQ

Resources: Leadership 5

• Adding a New Resource
• Adding a New Resource Section
• Deleting a Link
• Delete or Re-Name a Resource Section
• Updated Features in Resources

My Access: Safety Check In 1

• Safety Check In

My Access: Managing Members 27

• Making changes to Chapter Leadership
• Moving Graduates to Alumni Status
• Managing your Membership
• How to edit Member Status (New Member to Lifetime etc.)
• Connect Member Access Permissions

View all 27

My Access: External Site 12

• External Site Basics
• Building Pages
• How to Preview Website
• Changing Logo
• Editing Header Bar Properties

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